Shipping Policy
Everything you need to know about how we deliver your InkArt canvas prints.
After your order is confirmed, we carefully prepare your canvas print, ensure it's properly protected, and ship it through our trusted delivery partners.
Your order is typically processed, printed, and prepared for shipping within 3-5 business days before being handed over to our shipping partners.
We currently ship to the continental United States only. Alaska, Hawaii, and international shipping are not available at this time.
All canvas prints are carefully packaged in sturdy protective materials to ensure they arrive in perfect condition.
Shipping Costs
Shipping Cost Calculation
Shipping costs will be calculated and displayed during the checkout process based on:
- Your delivery address within the continental United States
- The size and weight of your canvas print(s)
- Selected shipping method (standard or express)
The exact shipping cost will be shown before you complete your purchase.
Estimated Delivery Times
| Shipping Method | Estimated Delivery Time | Description |
|---|---|---|
| Standard Shipping | 5-7 business days | Most economical option for continental US delivery |
| Express Shipping | 2-3 business days | Faster delivery for urgent orders |
* Delivery times are estimates for the continental United States and do not include processing time (3-5 business days). Actual delivery times may vary due to weather conditions, holidays, or other unforeseen circumstances.
Order Tracking
Once your order ships, you will receive a shipping confirmation email containing:
- A tracking number for your package
- A link to the carrier's website to monitor your shipment's progress
- Estimated delivery date
If you haven't received a tracking number within 7 business days of your order, or if you have any questions about your shipment, please don't hesitate to contact our customer support team.
Shipping Restrictions
Address Requirements
Please ensure your shipping address is complete and accurate, including apartment numbers and ZIP codes, to avoid delivery issues or delays. We cannot ship to PO Boxes for canvas prints due to size restrictions.
Delivery Issues
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the damaged item
- Photos of the packaging
Lost Packages
If your tracking information hasn't updated for more than 7 days or indicates a delivery issue, please contact our customer support team for assistance.
Address Changes
If you need to change your shipping address after placing an order, please contact us as soon as possible. We can usually accommodate address changes within the continental US before the order ships. Once the package is in transit, address changes may not be possible.
Have questions about shipping?
Our customer support team is here to help with any shipping concerns.
Contact Us